At Jon Doulos LLC, we offer brand consulting services directly to our clients. Since we do not sell any physical goods or digital products, traditional fulfillment processes like shipping and returns do not apply to our services.

However, to ensure transparency and clear communication, we have outlined the following policies regarding our consulting engagements:

1. Refund Policy

We are committed to providing high-quality consulting services. If you are not satisfied with the services rendered, please contact us within 10 days of the completed service. Refunds are issued on a case-by-case basis, depending on the nature of the engagement and the agreement with the client. Please reach out to us at support@jondoulos.com to discuss any concerns.

2. Cancellation Policy

If you need to cancel or reschedule a brand consulting session, please notify us at least 3 days in advance. Cancellations made with less notice may be subject to a cancellation fee, depending on the terms outlined in the initial agreement. To cancel or reschedule, please contact us at support@jondoulos.com

3. Contact Information

If you have any questions about our services, policies, or need further clarification, please don’t hesitate to reach out to us at support@jondoulos.com